Virgin Media Hub 3 Lights Meaning. Options. Check it's plugged in. Had the hub for a good few years. Stable White – Connected. Sorry to hear of this issue with your hub 3 main light being amber instead of solid white, we're eager to best assist with this. For the last 2 days our Superhub 3 has the constant deep orange/red light where this used to be white. Hi Smurf_smith, thanks for the message and welcome to the forums. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. • Turn the power switch off on the back of the Hub. Read resolutions for removing the orange light from my hub3 box. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. All wifi devices will now need reconnecting to the best SSID at each location. Recently, however, many customers have been reporting that their Virgin Media telephone line has been flashing white. Flashing Red – Updating firmware. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. I have had a solid red light on my hub for over a week. In order to have this rectified, we'd need to. E. SpeedHi. 1 ACCEPTED SOLUTION. Now, disable both WPS options and click on save. Virgin Media Hub 3 Lights Meaning. 22-03-2022 09:31. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. How do I know if my virgin WIFI is working? If you have a problem with. In this article, we will cover the meanings behind the various lights on your Virgin Media router, including the Virgin Media Hub 3, Hub 4, and Hub 5. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. The Virgin Media Hub 3 is a wireless router that is used in many homes and businesses for internet access. speeds explained. It’s white during normal operation but turns red if there’s a problem. The Hub should now operate normally. all to no avail. If it's in modem mode then that's normal. I have a Hub 4 but I have 2 separate networks for 2. They change to white when the connection is. Hub 5 Plugged In - No Lights. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . This can make connecting to other devices more difficult and we’d only use it if your Virgin Media Hub is easily accessible to strangers – for example. Blue flashing light for 2 days now. Joining in. Why is there no light on my virgin box? There are a number of reasons why you might see no light when you turn on your Virgin Media routers. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). Try our TV troubleshooting tool now. Thank you. If the lights indicate a problem, try the next. Will the pod still work or does it have to be 1 single network. Thanks. At the moment, broadband is working OK, but I wonder if this might mean. on 03-04-2023 12:28. 4 and 5GHz. My pictures constantly pixelates on certain and recorded channels too. My broadband and WiFi are working perfectly. I have tried a pinhole reset twice now but the light remains orange. The do's and don'ts. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. We’re updating your 360 box from today. Seen lots of chats/threads about this but all with different answers… the hub is not hot (barely warm) and have tried a reboot but no change. 1 ACCEPTED SOLUTION. The Power light indicates whether the router is powered on. If it’s off, you don. Step 2: Turn the power off. Joining in. Enjoy your box sets, catch up and live TV anywhere you’re online in the UK, plus enjoy your recordings whilst at home. As you connect the power supply to the wall and to the Hub, make sure that it is tightly connected. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. It isn't on during normal use, but turns red if there is a problem. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. Manage Your Account. Contact us. Super hub - Status lights and control buttons. However, then my wifi stopped working. When the connection lights stop flashing your Boosters are paired. Switch on the power button. It could be that there is an interruption in the connection, a fault in the line, or a problem with the box itself. Thank you so much for your post and welcome to the community forums, it's great to have you here. Good morning, My Hub 3 is showing a solid red light, is VERY warm to the touch, the TV glitches occasionally and the Wi-Fi is lost randomly on differing devices. To reboot: press the button and hold it for less than five seconds. Red Light. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. This can happen after a software upgrade. Blinking blue wan light on virgin hub. The Gamer Lounge. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. When your Virgin Media router lights are flashing green it means the router is updating its firmware. I'm sorry to hear about the issues with the red light on the hub. Tech Chatter For all digital device, tablet, computer and tech talk. • Switch the hub back on at the power. Sorry to hear of any concerns the constant red light on your hub may be causing you. on 16-08-2022 20:39. Phone line was also off at this time but TiVo providing TV channels ok. Hi, My router has a constant red light. Didn’t even know the reset button was there. If the amber light still persists, contact Virgin Telco's customer service for assistance. Options. Options. Please help guys I'm losing my mind here. Virgin Media Forums Agent Carley 0 Kudos Reply. I have tried switching it off for a few hours to let it cool down, that made no difference. No lights are on. Options. . Flashing Green – Booting up. In normal operation the power light will be on and the connection light will be off. Keeps flashing a white light. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. Some. Bottom – WLAN (green/blue). Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. For a brief period, press. Check if the router is connected to the CMTS by looking at the green arrow in the upper right corner. media hub is showing an orange front light instead instead of the usual white one. 1 ACCEPTED SOLUTION. - pressed reset button for 15 seconds. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before? The only way it works now is to connect it via Ethernet cable. 1 ACCEPTED SOLUTION. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. . Tudor. Options. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. It's also an indication that the Hub is receiving a good signal from the Virgin network. My hub 3 is showing a solid red light instead of a white light and it keeps dropping connection intermittently I’ve tried the pinhole reset and turning off and on but still showing solid red light is there anything I can do. A flashing red power light signals that there’s an issue that needs addressing. Hub is in open space, on a shelf and when checking the router dashboard it's not overheating either. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterday According to this Link a box with the light flashing in any colour is faulty. Launched almost a year ago now, the redesigned Hub 3. HUB 4 Bricked - Solid white light. intermittent. It is associated with a range of communication services, such as voice and data, offered by Virgin Telco. Had my Internet completely drop. By understanding the meaning of these lights, customers can ensure that their connection is working correctly. This could be caused by a fault in the network or a problem with the customer's equipment. Not any SSID’s being broadcasted. red light on hub. Just got a solid white light and nothing would change, resetting etc. Finally, navigate to the admin settings and reboot your Virgin Media box. Our 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Now that you understand the reasons and what different lights mean, we should try the fixes below to resolve the issue. The code C233 can also be used to identify specific promotions or discounts that may be available to customers. I've recently had issues with my ethernet cable and WiFi connections from the router to my PC, however WiFi signal is connecting on phones. I know work as been going on today but I still have a red flashing phone light on my hub 3. Why is my Virgin Media light orange? There is a light on the Hub 3. To disable WPS, open the router’s settings on your web browser (192. before with wired i was getting about 20-24 ping. on 13-06-2023 11:34. 0 Kudos. Wi-Fi is still working. Green Light. I have contacted customer support who assured me that 'everything looked fine from their end' but everything is NOT fine. In normal operation the power light will be on and the connection light will be off. • Switch the hub back on at the power. The customers riding inside the. No lights are on. Sign in . A red light means there is an issue with your connections even though the Hub is on. . Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. Neither of the 360 boxes suffer from any issues. Red light on a Virgin Media Hub 4 The red light indicates that there’s no connection to Virgin’s network. Make sure the WPS Push button setting is enabled, as shown here. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. 0. One thing to check is make sure the box is set to fast start or active start. · 19 days ago. Two LEDs on each RJ45 LAN socket (left = amber. Sign in . 0 Kudos. on 19-05-2023 21:46. Had my Internet completely drop. on 16-10-2022 14:35. The hub is not in sunlight or near a radiator, it is sitting on a solid shelf and 20cm clear of nearest object. It isn’t acceptable to have a malfunction of the multi-colour LEDs because the red light is an indicator of overheating. Have followed the instructions to the letter on set up and it is not working. This flashes during set up, and then stays green for 2 minutes when you're done. The first person I spoke with had never heard of the Blue Light Card, was put on hold and then cut off. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before?The only way it works now is to connect it via Ethernet cable. Our hub 3 is online and connected to the wifi however there is no internet. on 31-12-2022 12:53. The internet seem about normal. not sure if it’s in the right place. Hi, My virgin WiFi Hub 3. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. on 17-12-2022 17:27. on 30-09-2020 17:56. Light flashes when a signal is received from the remote. Keep the community. Did nothing, just the same solid white light. Check here to find out what the lights on your Virgin Media router mean. Provide 10 minutes for it to do any required updates. Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. viczig. Installing new equipment, such as a new router or set-top box. Depending on the age of the hub eventually white light can fail and red becomes default. it's possible that your's still needs activating. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. on 06-11-2022 18:30. This may take up to 2 minutes. Connect the white cable properly to the Virgin media wall socket. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Dave. Options. It is a unique code used to identify specific services and products. Options. . Faster Virgin Media broadband. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. Account - Mobile. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. I also now have a permanently on red light. I have seen similar posts on the boards and have followed all instructions. 168. White power light is on and Internet lights are flashing. The Virgin Media Hub is offered for free to its customers as par of the Gig 1 package. my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is no issues the can find when they do a systems check. What the lights on the modem mean. Now hold the Info button on the remote down for 7 seconds. There are a few things you can try to fix this issue: First, check to see if there are any scheduled maintenance windows or outages in your area. With this knowledge, you’ll be better equipped to diagnose. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. Here’s what each one means. Its in router mode. The pod light blinked for 10 mins then stopped showing that it is connected and the ethernet works on it. Installing a Replacement router. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. In this article, we will cover the meanings behind the various lights on your Virgin Media router, including the Virgin Media Hub 3, Hub 4, and Hub 5. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. Call equipment activation on 0800 953 9500. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. The router is hot. Switched On Families. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. 19-05-2021 10:33 - edited 19-05-2021 10:35. 0 Hub is. Don’t plug the power cable into a plug socket yet. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. I've popped you over a private message (purple envelope, right hand corner) to get a few more details so I can arrange an engineer. There are no other lights on or flashing on the hub and my conne. Where you go, TV 360 goes (if there’s internet). If you find that you’re struggling to get Virgin Media Wi-Fi in every room in your house, it’s worth considering investing in the Virgin Media Intelligent Wi-Fi Plus. I have: - turned it on and off at the wall. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. 4. Turn the black power switch into the off position. I have tried switching it off for a few hours to let it cool down, that made no difference. Hi . White power light is on and Internet lights are off. on 09-08-2022 09:04. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. We would like to show you a description here but the site won’t allow us. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. Lights up when your Hub’s turned on, then fl ashes and changes colour during set up. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. The three lights on the front of the router indicate the status of your internet connection. No matter what I do the original pod won’t connect to the hub wirelessly. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. The router restarts, using your existing settings. • Turn the power switch off on the back of the Hub. The cheap LEDs colour ages. We'll need to look at replacing the hub. Hi I have a constant red light on my router 3. Finding out how to setup your Hitron router with our help and advice. There is no connection to the VM network. In the Wi-Fi settings, you will be able to see both 2. If the Virgin Media button is glowing a purple colour, it means that your Super Hub is in Modem Mode. Choose an option below to help you make the most of your new service. Options. I have not had any impact on my internet speed, even when the light was red, everything seemed normal. The hub’s network log is monitoring the broadband connection between the hub’s built in cable modem and the CMTS, it has nothing to do with wifi, which is the wireless network in your house between the hub and your own devices. Thanks for that. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. 168. Lights on the Hub Modem (white) Rebooting The Hub (white) Support for the Hub 2. How to reboot my modem. Red flashing phone light. As a customer of this service, you may be entitled to a credit refund. Switch on the power button. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. We’re updating your 360 box from today. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. The router is well ventilated, and it has been in the same place for over five years with no issue. intermittent. Relocating Virgin. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. First installation and flashing green light. Post up a photo of the booster and lights. Virgin Media, your CMTS provider, must reset your connection if it is not working. The green light might be flashing because of a faulty link. See moreMeaning of Different LED Lights on Virgin Media Hub Virgin Media offers a range of cost-effective and feature-rich Hubs, including Hub 2, Hub 3, Hub 4, Hub 5, and Hub 5X. ) and is out in the open, not near heat or anything. If it's still red then you need a replacement hub via a VM engineer. or it may be that it is "overheating" - is it "warm" in a well ventilated place. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. However, from time to time, some of these services may encounter technical issues. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. So you won't have to worry about running out of space to store all your favourite TV. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. If the Hub is working okay, just leave it. It has been flashing for days. In response to feedback that the colours indicating ‘standby’ and ‘on’ were too similar, the colour of the ‘standby’ light on the front of your Virgin TV 360 box is changing from light-blue to red. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. on 06-09-2023 10:32. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Blue and red light on virgin box mean Wi-fi smart tv finds the virgin mifi in the network scan, asks for wpa-psk password. afternoon i have got a hub 3 and the base light is red I have tried everything to sort it unplugged made sure its all plugged back in correctly reset it and it still want go back to white. Options. Hello. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. and the orange light is still on. Thanks for the reply. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. 1, sign on and put it into modem mode. Despite service status saying there where no issues in the area, a couple of neighbours had simil. on 24-07-2022 14:45. I've just rung up trying to renew my contract which expires next month. Did you mean: Virgin Media Community. It does its usual light cycle, then it does a few blinks of a bright blue light. Not applicable. Our hub 3 router is displaying a constant orange light and is randomly disconnecting devices from the internet even thought they have a strong WiFi connection. Robbo600. I checked my router and it has a flashing blue light. Solid green when in Modem mode. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. Check that all the cables connect firmly into the TV box and your TV. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. Router has a solid red light on. WiFi box has had a flashing green light all day. Thanks for posting and welcome to our community 🙂. Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. When the power light is solid white, it indicates that the hub is on and working correctly. If you're worried, flick back to router mode, see what. Options. If you spot any issues, try our Troubleshooting tips on page 10. Virgin Media Super Hub 4 Lights. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. My phone line is connected to the hub since early November. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. Do this now if needed, as it's a £25 fee if done later. Options. Thanks for taking the time to contact us via the Community. Understanding the TiVo box lights. hub 4 started flashing white, and keeps cycling from solid, to flashing. on 26-09-2023 17:25. Virgin Media Super Hub 2. Joining in. Tuning in In response to Carley_S. It used to be solid white, but now it's mostly solid orange and sometimes it turns solid red, then it can becomes white for a while and so on. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. and the orange light is still on. For £76 a month this shouldn’t be happening. V2 modem and 1Gb tips and tricks. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Rang back and the second person told me the discount no longer exists despite the Blue Light Card. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Virgin Media Router Lights Explained Virgin Media routers are equipped with a range of lights that indicate their status and the status of the network connection. Meanwhile the Wi-Fi drops out the same amount of times. I’ve checked all the connections and they all seem ok. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Virgin Media Router Two Green Arrows Flashing. The light should turn solid for a moment when you first switch on the WiFi Pod (white). But in most cases, a green light will mean something else depending on which light is green. Some users on the Forums are reporting days to complete for whatever reason. on 20-02-2023 09:26. The “Ready” light: This should be on 24/7. I don't know what the other small light is for.